Privacy policy

Privacy Policy

This legal text gives details of how we collect and process your personal data through your use of our website www.delpasocarhire.com, including any information you may provide to us through the site when you sign up for a service, register for our newsletter or provide your details through the form provided for this purpose.

When you provide us with your data, we inform you that our services are not possible for those persons who are not able to give consent, so when you send us the forms, you guarantee that you have sufficient capacity to give consent.

Below we inform you about the data protection policy of: Delpaso Car Hire S.L.U.

1. Data Controller.

Contact details of the person in charge:

Delpaso Car Hire S.L.U., with CIF: B10915734 and address at: Calle Tucídides Nº 14 29004 Málaga and telephone: 952172034. Email: reservations@delpasocarhire.com

Registered in the Mercantile Register of Malaga on 20 July 2022, in Volume 6206, Book 5113, Folio 166, Section 8, Page MA-168699 I/A 1.

Delpaso Car Hire S.L.U., is responsible for your data (hereinafter we or our).

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, i.e. any information capable of identifying an individual. This would not include anonymised data, nor percentage data.

The personal data that could be collected directly from the person concerned, will be treated confidentially and will be incorporated into the relevant processing activities, owned by Delpaso Car Hire SLU.

We may process certain types of personal data on our website, which may include:

Identity data: name, surname and DNI/NIE/Passport.
Personal characteristics data: date of birth, nationality...
Contact details: email, telephone and address.
Profile data: email and password.

We do not collect any data relating to special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data).

If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it to us, we may not be able to enter into the contract or provide the service and you must notify us in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

Through the form on our website, through our contact email, by telephone or by post, when:
- Request information about our products or services
- Contract the provision of our services or products
- Request a quote
- You subscribe to one of our services or publications

To ensure the quality of our site, we reserve the right to refuse any application for registration or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this happens, we will try to give reasons for our decision, but we cannot undertake to do so in all cases.

Through technology or automated interactions: On our site we may automatically collect technical data about your computer, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our cookie policy here.
Through third parties:
- Google: analytical data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

For the conclusion of a contract between Delpaso Car Hire S.L.U. and you.
When you consent to the processing of your data.
When we need them to comply with a legal or regulatory obligation.
Where it is necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an e-mail to reservations@delpasocarhire.com or by consulting the section on exercising rights below.

Below is a table showing the ways in which we will use your personal data and the lawfulness of our use of your personal data, as well as what personal data we will process. We may process some personal data for additional legal reasons, so please email reservations@delpasocarhire.com if you require details.

Form	Purpose	Data type	Legitimacy for processing
Contact	The purpose is to manage contacts and requests for information received via the web.	Name Surname Email Telephone	Consent of the data subject (art. 6.1.a RGPD) Pre-contractual measures (art. 6.1.b RGPD) Processing is necessary for the purposes of the legitimate interests pursued by the controller (Art. 6.1f GDPR).
Newsletter	The purpose is to manage the data provided in order to send information about our services and promotions.	Email	Consent of the data subject (art. 6.1.a RGPD) Pre-contractual measures (art. 6.1.b RGPD) Processing is necessary for the purposes of the legitimate interests pursued by the controller (Art. 6.1f GDPR).
To reserve a car	Customer management, invoicing and accounting	Name Surname Date of birth Email Telephone DNI/NIE/Passport Address	Processing necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at his request (Art. 6.1b GDPR). Processing necessary for compliance with a legal obligation applicable to the controller (art. 6.1.c RGPD) Royal Legislative Decree 2/2015, of 23 October, approving the revised text of the Workers' Statute Law.
To register and access the private area	The purpose is to manage bookings and access the client area.	Name Surname Email Password	Consent of the data subject (art. 6.1.a RGPD) Processing necessary for compliance with a legal obligation applicable to the controller (art. 6.1.c RGPD) Processing necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at his request (Art. 6.1b GDPR). Processing is necessary for the purposes of the legitimate interests pursued by the controller (Art. 6.1f GDPR).

Commercial communications: you will only receive communications if

You have requested information from us or you have contracted a product or service from us.
If you have provided us with your details, by accepting the box provided on our form.
Provided that you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications by email to reservations@delpasocarhire.com.

When you opt out of receiving communications from us, your personal data will continue to be stored as a result of the contract you have entered into with us in order to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably believe that we should use it for another purpose, provided that we notify you in advance so that you are aware of the lawful purpose of the processing and provided that the purpose is compatible with the original purpose.

5. How long will we keep your data?

They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from this purpose and from the processing of the data. The provisions of the different regulations regarding the retention period shall apply, insofar as applicable to this processing.

Subscriber data by e-mail or form: From the time the user subscribes until the user unsubscribes.

6. Minors.

Delpaso Car Hire S.L.U. does not authorize those under 14 years to provide their personal data through the means provided on this website (completion of web forms for requesting services, contact or by sending emails). Therefore, persons who provide personal data using these means formally state formally be over 14 years Delpaso Car Hire SLU is exempt from any liability for breach of this requirement.

If your child under the age limit has provided personal information to Delpaso Car Hire S.L.U., please contact Delpaso Car Hire S.L.U. in order to request the exercise of your applicable rights.

In those cases in which the services offered by Delpaso Car Hire S.L.U. are intended for children under 14 years will enable the means to obtain the authorization of parents or legal guardians of / of the child

7. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to the registered office of Delpaso Car Hire S.L.U. or email address reservations@delpasocarhire.com, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

Access to your personal data: you can ask Delpaso Car Hire S.L.U. if it is using your personal data.
To request their rectification, if they are incorrect, or to exercise the right to be forgotten with respect to them.
To request the limitation of the treatment, in this case, they will only be kept by Delpaso Car Hire S.L.U. for the exercise or defence of claims.
To oppose to its treatment: Delpaso Car Hire S.L.U. will stop treating the data in the form that you indicate to us, unless for legitimate reasons or for the exercise or defence of possible claims, these should continue to be treated.
To the portability of the data: in case you want your data to be treated by another firm, Delpaso Car Hire S.L.U., will facilitate the portability of your data to the new responsible.

You may use the forms made available to you by the Spanish Data Protection Agency to exercise your aforementioned rights: Here

Claim before the AEPD: if you consider that there is a problem with the way in which Delpaso Car Hire S.L.U. is treating your data, you can address your claims to the corresponding control authority, being in Spain, the competent for it: Spanish Data Protection Agency.

We will ask you for specific information to help us confirm your identity and to ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

All requests will be dealt with within the legal deadline of one month. However, it may take longer than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Communication of data: provision of services.

It is possible that, in the course of our work, we may need the assistance of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures in place to guarantee your rights:

Service providers providing information technology and systems management services.
Professional advisors including lawyers, auditors and underwriters who provide banking, legal, insurance and accounting consultancy services

All processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow these service providers to process your data for specified purposes and in accordance with our instructions. However, in order to comply with transparency requirements, you can request a list of the companies that provide services to us by sending an email to: reservations@delpasocarhire.com.

9. Data Security.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, modified or disclosed. In addition, we restrict access to your personal data to those employees, agents, contractors and other third parties who have a business need to know that data. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated in Articles 33 and 34 of the GDPR.